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FAQs2020-05-06T18:59:29+01:00
How long will my order take?2020-05-29T11:07:09+01:00

Orders are normally despatched the same or the following day by Royal Mail or courier.

Deliveries to France are sent directly to the school and arrive within 7 to 10 days during the school opening periods.

Where possible, we will endeavour to meet any deadlines you may have.

Do I have to pay VAT?2020-05-06T18:45:51+01:00

All prices on this website include VAT, if applicable.

Note: Garments up to the age of 14 are exempt from VAT and certain items which have a school logo.
Larger sizes are classified as adult and will include VAT at the prevailing rate.

How do I pay?2020-05-06T18:49:26+01:00

Payment can be made by Credit Card using Worldpay, Cheque or Bank Transfer

What are the carriage charges?2020-05-21T19:15:35+01:00

All UK orders are sent by the Royal Mail, Hermes, Yodel or Parcelforce, for large orders a National Courier Company will be used.

Each order has a contribution to the Packaging and Delivery Cost of £2.99 per order, regardless of the number of items ordered.

Delivery to the Highlands, Islands and Channel islands may incur further costs.

Delivery to France is £10.99 per order.

Can I return an Item for a refund?2020-05-21T19:14:47+01:00

Yes of course but item(s) Must be Unused
If you wish to return an item(s), please provide a note outlining your reasons for the return, the original (or copy) invoice and send to:



A to Z Clothing
7 Rectory Lane
Harrietsham
MAIDSTONE
Kent
ME17 1HP

Postage and Packing costs are non-refundable.